Terms of Service
Terms of Service for L'Or Sublime
INTRODUCTION
This website is owned and operated by L'Or Sublime. Throughout this document, the terms “we”, “us”, and “our” refer exclusively to L'Or Sublime. By accessing this website and using the information, tools, and services offered, you, the user, agree to accept and be bound by all the terms, conditions, and policies stated herein.
Your use of our site or the purchase of any product from us constitutes your engagement in our “Service”. By doing so, you consent to be legally bound by the following terms and conditions (“Terms of Service” or “Terms”), which include any additional terms, conditions, and policies referenced in this document or accessible via hyperlink. These Terms of Service are applicable to every user of the site, including but not limited to visitors, suppliers, customers, merchants, and content contributors.
We urge you to read these Terms of Service thoroughly before using our website. Accessing or using any part of this site signifies your full agreement to these Terms. If you do not agree with every term and condition of this agreement, you must not access the website or utilise any of its Services. If these Terms of Service are to be considered an offer, acceptance is explicitly limited to these Terms.
Any new tools, features, or sections added to the current store will also fall under the governance of these Terms of Service. This page will always host the most up-to-date version of the Terms. We reserve the right to update, amend, or replace any part of these Terms by posting changes to our website. It is your personal responsibility to check this page periodically for updates. Your continued use of or access to the website after such changes have been posted constitutes your acceptance of them.
Our e-commerce platform is provided by Shopify Inc., which enables us to sell our products and Services to you.
SECTION 1 - CONDITIONS OF ONLINE STORE USE
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your county, province, territory, or state of residence. You also confirm that, if you are of the age of majority, you have given us your consent to allow any minors under your legal care to use this site.
You are forbidden from using our products for any unlawful or unauthorised purpose. Furthermore, in using the Service, you must not violate any laws within your jurisdiction, including but not limited to copyright laws.
The transmission of any worms, viruses, or any code of a destructive nature is strictly prohibited.
A breach or violation of any of these Terms will result in the immediate cessation of your access to our Services.
SECTION 2 - GENERAL PROVISIONS
We maintain the right to refuse service to anyone, for any reason, at any time.
You acknowledge that your content (not including payment card information) may be transferred unencrypted and may involve (a) transmissions across various networks and (b) modifications to conform to the technical requirements of connecting networks or devices. Payment card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, including any contact on the website, without express written permission from us.
The headings in this agreement are for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - INFORMATION ACCURACY, COMPLETENESS, AND TIMELINESS
We are not liable if information presented on this site is not accurate, complete, or current. The content on this site is for general information purposes only and should not be the sole basis for making decisions without consulting more primary, accurate, or timely sources. Any reliance on the material on this site is undertaken at your own risk.
This site may feature historical information which, by its nature, is not current and is provided for your reference only. We reserve the right to alter the contents of this site at any time but are under no obligation to update any information. You agree it is your responsibility to monitor for any changes.
SECTION 4 - SERVICE AND PRICE ALTERATIONS
Prices for our products are subject to change without prior notice.
We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
SECTION 5 - PRODUCTS OR SERVICES (where applicable)
Certain products or Services may be available exclusively online. These items may have limited quantities and are subject to return or exchange only in accordance with our Refund Policy.
We have made every effort to display the colours and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor's display of any colour will be precise.
We reserve the right, but are not obligated, to restrict the sales of our products or Services to any person, geographical region, or jurisdiction. This right may be exercised on a case-by-case basis. We reserve the right to limit the quantities of any products or Services we offer. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or Service on this site is void where prohibited by law.
We do not warrant that the quality of any products, Services, or other material purchased by you will meet your expectations, or that any errors in the Service will be rectified.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT DETAILS
We reserve the right to refuse any order you place. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. Such restrictions may include orders placed under the same customer account, the same payment card, or orders using the same billing and/or delivery address. Should we amend or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided at the time of purchase. We reserve the right to limit or prohibit orders that we judge to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all transactions. You agree to promptly update your account and other details, including your email address and payment card numbers with expiry dates, to allow us to complete your transactions and contact you as needed.
SECTION 7 - OPTIONAL INSTRUMENTS
We may provide you with access to third-party tools over which we have no monitoring, control, or input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind, and without endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider(s).
In the future, we may offer new Services and/or features through the website, which will also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY HYPERLINKS
Certain content, products, and Services available via our Service may include materials from third parties.
Links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these sites. We do not warrant and will not have any liability for any third-party materials, websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, or any other transactions made in connection with any third-party websites. Please review the third party's policies and practices carefully before engaging in any transaction. Complaints, claims, or questions regarding third-party products should be directed to the third party.
SECTION 9 - USER SUBMISSIONS, FEEDBACK, AND COMMENTS
If you send specific submissions at our request (e.g., competition entries), or you send creative ideas, suggestions, or other materials without a request from us (collectively, 'comments'), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use any comments you forward to us in any medium. We are under no obligation (1) to maintain comments in confidence, (2) to pay compensation for any comments, or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we deem, in our sole discretion, to be unlawful, offensive, threatening, libellous, defamatory, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not infringe upon any right of any third party, including copyright, trademark, privacy, or other personal or proprietary rights. You further agree that your comments will not contain unlawful, abusive, or obscene material, nor any computer virus or malware. You may not use a false email address or mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
SECTION 10 - PERSONAL DATA
How we handle the personal information you provide through the store is detailed in our Privacy Policy.
SECTION 11 - OMISSIONS, INACCURACIES, AND ERRORS
Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, delivery charges, transit times, and availability. We reserve the right to correct any such errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, except as required by law. No specified update date should be taken to indicate that all information has been modified.
SECTION 12 - PROHIBITED ACTIVITIES
In addition to other prohibitions outlined in the Terms of Service, you are forbidden from using the site or its content for any of the following: (a) for any unlawful purpose; (b) to encourage others to perform or participate in unlawful acts; (c) to violate any international, national, or local regulations, rules, or laws; (d) to infringe upon our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track the personal information of others; (i) for spamming, phishing, or scraping; (j) for any obscene or immoral purpose; or (k) to interfere with the security features of the Service or any related website. We reserve the right to terminate your use of the Service for violating any of these prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the use of the Service will be accurate or reliable.
You agree that we may remove the Service for indefinite periods or cancel it at any time, without notice to you.
Your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered to you through it are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall L'Or Sublime, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products procured using it. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless L'Or Sublime and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable solicitors’ fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and such a determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION OF AGREEMENT
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service remain effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If, in our sole judgment, you fail to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may accordingly deny you access to our Services.
SECTION 17 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms of Service and any policies posted by us on this site constitute the entire agreement and understanding between you and us, governing your use of the Service. They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service, and any separate agreements through which we provide you Services, shall be governed by and interpreted in accordance with the laws of England and Wales.
SECTION 19 - AMENDMENTS TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any amendments constitutes acceptance of those changes.
SECTION 20 - CONTACT DETAILS
Any enquiries regarding these Terms of Service can be directed to us at support@lorsublime.com.